Refund Policy

Effective date: 03/2023

1031taxinfo.com, 1031 Real Estate Exchange Specialist, and Cooney & Associates are one in the same. At 1031taxinfo.com, we want you to be completely satisfied with your purchase. However, due to the nature of our products and services, we only offer refunds on a case by case basis. We do not guarantee refunds in the event of dissatisfaction.

If you are not satisfied with your purchase and would like to request a refund, please contact us at 970-508-0787. We will review your request and may request additional information to help us assess your case.

Please note that we may deny refund requests for the following reasons:

  • The product or service has been used or consumed;

  • The request is made after the refund period has expired;

  • The request is made for a product or service that is not eligible for a refund;

  • The request is made for a product or service that was purchased through a third-party seller or reseller; or

  • The request is made for a product or service that was provided for free.

If we approve your refund request, we will issue a refund to you via check or other preferred methods. Please allow up to 5 business days for the refund to be processed and sent to you.

Changes to This Policy

We reserve the right to update this refund policy from time to time in order to reflect changes to our business practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this policy by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this refund policy or your purchase, please contact us at exchange@1031taxinfo.com.